FAQ’s

What is this site about?
/The merch Mogul/ is the premier destination for top fantasy streetwear apparel. We offer very selective brands for a particular clientele. We have several apparel lines of T-Shirts, Snapbacks, Beanies and other accessories. FOLLOW us on INSTAGRAM.

What Kind of Shirt Do You Print On?
We print on 100% ring spun cotton shirts, with a weight of 4.3 oz. They are a little more expensive but are softer, longer lasting and have less shrinkage. We hope that you will feel the difference and come to rely on our quality above the norm.

What Size Should I Choose?
For t-shirts, WOMEN size DOWN for a more tailored fit and KIDS size UP if you are still growing or unsure of your size. After wash, shrinkage is minimal. Snapbacks and Beanies are one sizes fits most.

Why are your prices a little higher than other T-shirt companies?
Quality, quality and last but not least quality. Most companies print on the cheapest shirt. We print on 100% RINGSPUN cotton shirts, which are more expensive, but has a softer feel, last longer and have less shrinkage. Once you feel the difference,  you will understand that we are bringing you EXCELLENT quality t-shirts.

How are Your Shirts Printed?
We use Screen Printed Plastisol Ink Heat Transfers for our t-shirts. They have a very soft feel, very light feel on the garment and they don’t bleed onto the garment.

Do you Accept Specialty Orders?
YES we do. Please email us and we will see if we can meet your request.

What Payment Methods are Available?
We accept all major credit cards and PayPal.

How Long Does It Take to Complete An Order?
A standard order with The Merch Mogul takes 5-7 business days from the time that we receive all of your order information.  Rush orders are available upon request and we will quote you for any applicable rush charges prior to beginning your order.

You can order 24/7 on our website at themerchmogul.com or if you’re having trouble ordering on-line, don’t hesitate to call us at 1.818.783.2187 Monday through Friday, 10 – 5 CST.

What are Your Shipping Options?
We offer three shipping options (using USPS and FedEx), starting the day after you place your order.

If you are in the Sherman Oaks, California area, you are also welcome to pick up your order at our location or set up place for meet up around the area, Monday – Friday 9 a.m. – 5 p.m. Please contact us to arrange a pick-up time for your order.

Tracking The Shipment Of Your Order.
When your order ships, you will receive an e-mail with shipping and tracking information. You can use your tracking number on the carrier’s website to track your order. We also list your tracking number with your order details; click the “Order Status” button when you log into your account.
If you haven’t received your order, please use your tracking number on the carrier’s website to trace your order:

What is Your Return Policy?
Please contact our office within the 10 days of receipt. The items being returned must be UNWORN and in their original packaging. All returns are subject to $5.00 or 15% restocking fee, whichever is greater.

Additional information can be found in the Terms and Conditions section at the bottom of the page.